Subprocessors
A clear overview of the service providers involved in operating Mailcoach and the categories of data they may process.
| Company | Role | Processes Mailcoach user data? | Processes subscriber data? |
|---|---|---|---|
| UpCloud Oy Finland |
Hosting provider | Yes | Yes |
| Aiven Ltd. Finland |
Database provider | Yes | Yes |
| Facade BV Belgium |
Error tracking and detection within the application | Yes | Yes |
| Stripe, LLC US |
Payment service provider | Yes | No |
| Conva Ventures Inc. Canada |
Web analytics provider | Yes | No |
| BunnyWay d.o.o. Slovenia |
DDoS protection | Yes | No |
| Slack Technologies, LLC US |
Webhooks | Yes | No |
| MaxMind, Inc. US |
Determine currency on pricing page | Yes (IP address) | No |
| Laravel Holdings Inc. US |
DevOps tooling | Doesn't strictly process data, but has access to servers. | |
| Raintank, Inc. dba Grafana Labs US |
DevOps tooling | Doesn't strictly process data, but has access to servers. | |
| AC PM LLC US |
Email provider | Yes | Only when configured |
Public data protection resources
These links make each service provider’s public data processing terms and privacy information easy to find. For US providers, we also link to EU–US Data Privacy Framework information where available.
| Company | Data processing terms | Privacy policy | EU–US Data Privacy Framework |
|---|---|---|---|
| UpCloud Oy | Terms of Service, including DPA | Privacy notice | Not applicable |
| Aiven Ltd. | DPA | Privacy policy | Not applicable |
| Facade BV | DPA | Privacy and cookie policy | Not applicable |
| Stripe, LLC | DPA | Privacy policy | DPF statement |
| Conva Ventures Inc. | DPA | Privacy policy | Not applicable |
| BunnyWay d.o.o. | Available in the customer dashboard; see GDPR information | Privacy policy | Not applicable |
| Slack Technologies, LLC | Slack DPA | Slack privacy policy | DPF registration |
| MaxMind, Inc. | DPA | Privacy policy | DPF statement |
| Laravel Holdings Inc. | DPA | Privacy policy | DPF statement |
| Raintank, Inc. dba Grafana Labs | DPA | Privacy policy | DPF statement |
| AC PM LLC | Postmark DPA | Privacy policy | DPF registration |